Delivery We pride ourselves on offering a truly elevated delivery experience. All orders are shipped from the United States through our trusted delivery partner and include white-glove service, ensuring your timepiece is handled with the utmost care and professionalism. Every shipment is fully insured, providing you with complete peace of mind. Once you receive a Confirmation of Order, you’ll find an estimated delivery time and tracking number conveniently available in your User Profile. While delivery times are guided by our shipping provider and may vary, we strive to deliver your purchase seamlessly. For those who appreciate a personal touch, we are delighted to offer the option to pick up your watch in person from our business. If special delivery arrangements are required, our team is ready to assist; additional fees may apply.

Watch Returns We recognize that your preferences are as unique as our timepieces. Should you wish to return your Parivas watch, we offer a 14-day return window from the date of receipt of delivery. To ensure a smooth process, the watch must be in its original, pristine condition (i.e. the same condition as it was received with the security seal intact). Simply contact us at admin@Parivas.com with the subject line “Request for Product Return,” providing your order number and a brief explanation. Our dedicated team will handle the details with care and discretion, and your refund will be processed promptly upon receipt and inspection of the timepiece.

Apparel and Accessory Returns We strive to offer a refined shopping experience. If your apparel or accessory doesn’t meet your expectations, you have 30 days from receipt to return it. Accessories must be unused, and apparel should be unworn with all original tags intact to qualify for a refund. Start the return process by contacting us at admin@Parivas.com with the subject line “Request for Accessories and/or Apparel Return,” including your order number and a brief reason for the return. While the cost of return shipping will be your responsibility, we will ensure that refunds are processed swiftly and efficiently upon receipt of the items. Please note that returns are not accepted beyond 30 days, so we encourage you to act promptly.

For specifics about Delivery and Returns, please see the Terms & Conditions of Sale.