Pricing All pricing presented on The Website is in $USD and includes shipping and insurance costs within the continental United States of America, Alaska, Hawaii, and Puerto Rico. Prices are subject to change at any time without notice and for any reason. We reserve the right to cancel a Purchase Agreement that contains errors in wording, printing or calculation. 

All pricing presented on The Website for international customers will include shipping and insurance costs, but will not include customs fees, sales tax, or VAT taxes. These additional costs will be itemized at checkout and added into the total price of the product.

See Website Terms & Conditions for additional information.

Payment Payment must be made through an approved payment method before order confirmation and shipment of a Parivas, LLC. product or service from The Website. The currently supported payment methods, which will be shown at checkout, include those provided by Visa, Mastercard, AMEX, Paypal, Apply Pay, Google Pay, or by bank transfer (i.e. wire transfer). In the event that an Order is placed through email, payments may be executed by bank transfer, or by using the link provided by Parivas, LLC. in an email, to the secure Shopify, inc. payments website. In the event that an order is not accepted (due, for instance, to issues affecting stock or any other reason which Parivas, LLC. may determine at its sole discretion), any part of the Purchase Price already paid shall be reimbursed to the Buyer on the account used by the Buyer to make the original payment, within a reasonable timeframe.

Shipping & Delivery Parivas, LLC. ships from the United States through its preferred shipping provider. The estimated delivery time starts from the date of receipt of the Confirmation of Order. The shipment time is provided by the shipping provider, is considered an estimate, and is not binding to Parivas, LLC. If you request a special delivery, this may be subject to additional delivery charges. 

We partner with a leading domestic & international courier to deliver your Parivas, LLC. products securely. Every shipment is fully insured, guaranteeing peace of mind from our door to yours.

Inspection and Acceptance Upon receipt of your Parivas, LLC. watch you will have 14 calendar days to inspect and ensure the product meets your expectations. For all other products offered on our website and online store, you will have 30 calendar days from the date of receipt to return said products. Failure to notify us within this timeframe will constitute acceptance of the product as received. If the product is found to be defective upon inspection, please follow our return process as outlined in the Shipping & Returns section. We reserve the right to inspect and verify any claimed defects before authorizing a return or replacement.

Warranty All Watches sold by us under these Terms & Conditions of Sale are covered by the Parivas, LLC. USA limited Warranty. Please visit USA Limited Warranty for details. NO WARRANTIES ARE PROVIDED HEREIN IN ADDITION TO ANY WARRANTIES THAT MAY APPLY TO THE WATCH PRODUCT. ALL PRODUCTS ARE SOLD “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS FOR ANY PARTICULAR PURPOSE.

Cancellation Policy and Waitlist Your position or slot in the production queue are allocated on a first-come, first-served basis. This applies to the waitlist as well.

We may, from time to time, cap our production order queue to scale our production process while maintaining the rigorous quality standard for each of our watches. During this time, the “Add to Collection” option will be unavailable (either disabled on The Website or via inactive email link) and the “Join Free Waitlist” will be available. In such cases, you will only be able to join the waitlist at checkout. If you are on the waitlist, you will be notified by email when the opportunity to pay in full to secure a production slot becomes available.

You may opt out of your slot on the waitlist at any time prior to submitting full payment. Cancellation at this stage will result in loss of your waitlist position. Additionally, if you are offered the opportunity to pay in full, and you do so, your order is considered final and cannot be modified or cancelled.

Once the Confirmation of Order email is issued, all sales are final and the order cannot be cancelled or refunded.

. Returns & Refunds We recognize that your preferences are as unique as our timepieces. If you choose to return your Parivas watch, we offer a 50% refund of the product cost (excluding shipping) within 14 days from the date you receive your delivery. Returned watches will be inspected upon receipt. To ensure a smooth process, the watch must be in its original, unused, pristine condition (meaning the same condition as received, with the security seal intact) to qualify for the full 50% refund. If the watch shows any signs of wear, damage, or use, Parivas reserves the right to reduce the refund amount at its sole discretion. To initiate a return, simply contact us at Conierge@Parivas.com with the subject line “Request for Product Return,” and include your order number along with a brief explanation. Our team will handle the details with care and discretion, and your refund will be processed promptly after we receive, inspect, and make a determination about the condition of your timepiece. Return shipping costs are the responsibility of the customer. A customized or personalized watch or watches are not eligible for a refund or return.

If you wish to return any accessories and/or apparel, you will have 30 days after receipt of these item(s). The process will be facilitated directly by emailing Concierge@Parivas.com with the subject line, “Request for Accessories and/or Apparel Return” and in the message body, include your order number and a brief reason for your return. We will process the return directly using this medium. You are responsible for the cost of the return. In order to receive a full refund (not including shipping or delivery fees), please ensure the accessories are unused or uncut, the apparel unworn with the tags still attached. A refund will be issued within a reasonable period of time after receipt of the items. Returns will not be accepted after the aforementioned 30 days.

If you wish to exchange any accessories and/or apparel, you will have 30 days after receipt of these item(s). The process will be facilitated directly by emailing Concierge@Parivas.com with the subject line, “Request for Accessories and/or Apparel exchange” and in the message body, include your order number and a brief reason what you want to exchange with specifics like size, color, etc. We will process the return directly using this medium. You are responsible for the cost of the return. You are not responsible for the costs of shipping and delivery of the new item(s) for which you are making the exchange. Exchanges will not be accepted after the aforementioned 30 days.

Limitation of Liability In no case shall Parivas, LLC., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of The Website or any products procured using The Website, or for any other claim related in any way to your use of The Website or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via The Website, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Governing Law and Dispute Resolution These Terms & Conditions of Sale are governed by the laws of the state of California without regard to its conflict of law principles. Any disputes arising under these Terms & Conditions of Sale shall be resolved through binding arbitration in accordance with the Comprehensive Arbitration Rules and Procedures of JAMS or in a court of competent jurisdiction in Los Angeles County, California.

Changes to These Terms You can review the most current version of the Terms & Conditions of Sale at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions of Sale.

Contact Information If you have any questions or concerns about these Terms, please contact us at concierge@parivas.com